Contents Info

Managing conflict : a practical guide to resolution in the workplace

서명/저자: Managing conflict : a practical guide to resolution in the workplace / David Liddle

내용주기: 완전내용Acknowledgements -- Introduction -- Putting conflict into context -- What's wrong with contemporary conflict management and what can organizations do about it? -- The lifecycle of a conflict : how and why conflicts escalate -- The causes and the sources of dysfunctional conflict -- Managing conflict : a legal perspective -- A practical guide to managing conflict -- Measuring the costs of conflict -- The psychology of conflict and conflict management -- The resolution spectrum -- Developing a resolution policy to replace your traditional grievance procedure -- Mediation. an in-depth analysis -- How to develop an internal mediation scheme -- Tackling bullying and harassment : from process to people -- Total conflict management : a whole-systems approach for preventing and resolving conflict -- Managing workplace and employment disputes. an international perspective -- Resolution resources -- A quick conflict health check -- Glossary -- Index.

초록/해제: 요약 :Resolve and prevent conflict in the workplace with this essential guide for HR professionals.

기타형태저록: Print versionLiddle, David (Mediator) author. Managing conflict 1st Edition. New York : Kogan Page Ltd, [2017] 9780749480882 (DLC) 2017027712

Material
número de libro	número de llamada	Ubicación	estado	Prestar info
E018291	E	E-Book Library	E-Book	E-Book 마이폴더 부재도서신고

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