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비서 커뮤니케이션 실습
저자 : 정성휘
출판사 : 한올
출판년 : 2021
ISBN : 9791166470943
책소개
본 교재는 일종의 퀵 가이드 북(Quick Guide Book)으로 핵심이론과 실습으로 구성되어 있다.
구체적인 책의 구성은 사무실에서 사용할 수 있는 모든 커뮤니케이션 활동에 대한 간단한 핵심이론 정리와 사례연구로 이루어져 있으며,
해당 내용에 대한 실습과 점검을 바로 확인할 수 있도록 구성되어 있기에 교수자/학습자 모두 현장실습처럼 수행할 수 있다.
또한 현재 비서직 및 사무직을 수행하고 있는 초보자에게도 본 서를 통해 혼자 학습할 수 있다는 것이 추가적인 장점이다.
구체적인 책의 구성은 사무실에서 사용할 수 있는 모든 커뮤니케이션 활동에 대한 간단한 핵심이론 정리와 사례연구로 이루어져 있으며,
해당 내용에 대한 실습과 점검을 바로 확인할 수 있도록 구성되어 있기에 교수자/학습자 모두 현장실습처럼 수행할 수 있다.
또한 현재 비서직 및 사무직을 수행하고 있는 초보자에게도 본 서를 통해 혼자 학습할 수 있다는 것이 추가적인 장점이다.
[교보문고에서 제공한 정보입니다.]
목차정보
Chapter 01 효과적인 커뮤니케이션·······································································2
Chapter 02 상사의 이해 및 상사정보관리····························································· 20
Chapter 03 지시와 보고···················································································· 32
Chapter 04 전화업무와 메시지··········································································· 42
Chapter 05 내방객 응대···················································································· 68
Chapter 06 일정기획과 관리·············································································· 80
Chapter 07 회의기획과 관리············································································ 100
Chapter 08 출장기획과 관리(국내출장 / 해외출장)··············································120
Chapter 09 정보관리 업무··············································································· 158
Chapter 10 신문정보 업무·················································································176
Chapter 11 공문서 업무·····················································································194
Chapter 12 각종 서류를 통한 업무관리······························································· 226
Chapter 02 상사의 이해 및 상사정보관리····························································· 20
Chapter 03 지시와 보고···················································································· 32
Chapter 04 전화업무와 메시지··········································································· 42
Chapter 05 내방객 응대···················································································· 68
Chapter 06 일정기획과 관리·············································································· 80
Chapter 07 회의기획과 관리············································································ 100
Chapter 08 출장기획과 관리(국내출장 / 해외출장)··············································120
Chapter 09 정보관리 업무··············································································· 158
Chapter 10 신문정보 업무·················································································176
Chapter 11 공문서 업무·····················································································194
Chapter 12 각종 서류를 통한 업무관리······························································· 226
[교보문고에서 제공한 정보입니다.]