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Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people
- 자료유형
- 전자책
- n960210613
- ISBN
- 9780814437612 (electronic bk.)
- ISBN
- 0814437613 (electronic bk.)
- ISBN
- 9780814437605
- ISBN
- 0814437605
- 미국회청구기호
- HD57.7-.W533 2016eb
- DDC
- 658.3/045-23
- 소장사항
-
MAIN
- 저자명
- Willett, Alan
- 서명/저자
- Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people / by Alan Willett
- 형태사항
- 1 online resource
- 내용주기
- 완전내용Cover; CONTENTS; PREFACE; PART 1 THE CALL TO EXCEPTIONAL LEADERSHIP; 1. The Leadership Crisis Point; 2. Accept the Call of Exceptional Leadership; 3. The Mindset to Lead the Unleadable; PART 2 THE LEADER IN ACTION: SPOTTING TROUBLE, DEALING WITH TROUBLE; 4. Fine-Tune Your Radar for Trouble; 5. Take Action: Transforming the Troublesome; 6. Follow Through: A Bridge to Enduring Improvement; 7. Decision Time: Remove or Improve?; PART 3 THE LEADER IN ACTION: PREVENTING TROUBLE; 8. The Need for Mountains; 9. Set Expectations of Excellence; 10. Expecting Excellence Every Day.
- 내용주기
- 완전내용11. Exceptional Starts Lead to Exceptional ResultsPART 4 LEADING LEADERS; 12. Lead Leaders: Growing Proven Ability; 13. Leader, Lead Thyself: Exceptional Self-Leadership; 14. Closing Notes on Transforming the Troublesome to the Tremendous; INDEX.
- 초록/해제
- 요약 :Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with-and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain.
- 일반주제명
- Leadership
- 일반주제명
- Problem employees
- 일반주제명
- Interpersonal conflict
- 일반주제명
- Conflict management
- 일반주제명
- Management
- 일반주제명
- Leadership
- 일반주제명
- Personnel Management
- 일반주제명
- Conflict management.
- 일반주제명
- Interpersonal conflict.
- 일반주제명
- Leadership.
- 일반주제명
- Management.
- 일반주제명
- Problem employees.
- 기타형태저록
- Print versionWillett, Alan. Leading the unleadable. New York, NY : AMACOM, [2016] 9780814437605 (DLC) 2016017277 (OCoLC)951760540
- 전자적 위치 및 접속
- 링크정보보기
- Control Number
- yscl:139631
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