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Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people
Leading the unleadable  : how to manage mavericks, cynics, divas and other difficult peopl...
Contents Info
Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people
Material Type  
 전자책
 
n960210613
Date and Time of Latest Transaction  
20180104062310.9
ISBN  
9780814437612 (electronic bk.)
ISBN  
0814437613 (electronic bk.)
ISBN  
9780814437605
ISBN  
0814437605
LC Callnumber  
HD57.7-.W533 2016eb
DDC  
658.3/045-23
소장사항  
MAIN
Author  
Willett, Alan
Title/Author  
Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people / by Alan Willett
Material Info  
1 online resource
Formatted Contents Note  
완전내용Cover; CONTENTS; PREFACE; PART 1 THE CALL TO EXCEPTIONAL LEADERSHIP; 1. The Leadership Crisis Point; 2. Accept the Call of Exceptional Leadership; 3. The Mindset to Lead the Unleadable; PART 2 THE LEADER IN ACTION: SPOTTING TROUBLE, DEALING WITH TROUBLE; 4. Fine-Tune Your Radar for Trouble; 5. Take Action: Transforming the Troublesome; 6. Follow Through: A Bridge to Enduring Improvement; 7. Decision Time: Remove or Improve?; PART 3 THE LEADER IN ACTION: PREVENTING TROUBLE; 8. The Need for Mountains; 9. Set Expectations of Excellence; 10. Expecting Excellence Every Day.
Formatted Contents Note  
완전내용11. Exceptional Starts Lead to Exceptional ResultsPART 4 LEADING LEADERS; 12. Lead Leaders: Growing Proven Ability; 13. Leader, Lead Thyself: Exceptional Self-Leadership; 14. Closing Notes on Transforming the Troublesome to the Tremendous; INDEX.
Abstracts/Etc  
요약Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with-and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain.
Subject Added Entry-Topical Term  
Leadership
Subject Added Entry-Topical Term  
Problem employees
Subject Added Entry-Topical Term  
Interpersonal conflict
Subject Added Entry-Topical Term  
Conflict management
Subject Added Entry-Topical Term  
Management
Subject Added Entry-Topical Term  
Leadership
Subject Added Entry-Topical Term  
Personnel Management
Subject Added Entry-Topical Term  
Interprofessional Relations
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS Industrial Management.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS Management.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS Management Science.
Subject Added Entry-Topical Term  
BUSINESS & ECONOMICS Organizational Behavior.
Subject Added Entry-Topical Term  
Conflict management.
Subject Added Entry-Topical Term  
Interpersonal conflict.
Subject Added Entry-Topical Term  
Leadership.
Subject Added Entry-Topical Term  
Management.
Subject Added Entry-Topical Term  
Problem employees.
Additional Physical Form Entry  
Print versionWillett, Alan. Leading the unleadable. New York, NY : AMACOM, [2016] 9780814437605 (DLC) 2016017277 (OCoLC)951760540
Electronic Location and Access  
 링크정보보기
Control Number  
yscl:139631
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