Contents Info

Creating effective rules in public sector organizations

Title/Author: Creating effective rules in public sector organizations / Leisha Dehart-Davis

Formatted Contents Note: 완전내용The organizational perspective on rules -- The individual perspective on rules -- The behavioral perspective on rules -- The organizational rules framework and non-union employee grievance policy -- Green tape : creating effective organizational rules -- Conclusion -- Appendix : local government workplaces study design.

Abstracts/Etc: 요약Rules in public sector organizations are both indispensable and disliked. Rules direct an array of critical tasks such as managing employees, controlling public finances, and structuring interactions with citizens. Yet scholars and practitioners alike tend to focus on the consequences of bad rules, such as inefficiency, rigidity, or unintended consequences. This focus on bad rules overlooks the need to craft the right rules. This book provides a comprehensive portrait of rules in public organizations, and it explains the characteristics of beneficial rules that help public organizations function effectively, what the author calls "green-tape." Drawing on a decade of original research and interdisciplinary scholarship, DeHart-Davis builds a framework of three perspectives. The organizational perspective, which sees rules as a tool for achieving managerial goals and organizational functions; the individual perspective, which examines how rule design and implementation impact employees; and the behavioral perspective, which explores human responses to the intersection of the first two perspectives. The author uses this framework to analyze a local-government case study of non-union employee grievance policy. The book concludes with summarizing key findings for practitioners as well as suggesting directions for future research.

Subject Added Entry-Topical Term: POLITICAL SCIENCE Public Affairs & Administration.

Additional Physical Form Entry: Print versionDeHart-Davis, Leisha. Creating effective rules in public sector organizations. Washington, DC : Georgetown University Press, 2017 9781626164468 (DLC) 2016037923

Material
Reg No.	Call No.	Location	Status	Lend Info
E017130	E	E-Book Library	E-Book	E-Book 마이폴더 부재도서신고

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