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Improve your communication skills
Improve your communication skills / Alan Barker
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Improve your communication skills
자료유형  
 전자책
 
n954038434
ISBN  
9780749475765 (electronic bk.)
ISBN  
0749475765 (electronic bk.)
ISBN  
9780749475758 (paperback)
ISBN  
0749475757 (paperback)
미국회청구기호  
HF5718
DDC  
651.7-23
소장사항  
MAIN
저자명  
Barker, Alan , 1956-
서명/저자  
Improve your communication skills / Alan Barker
판사항  
Fourth edition.
형태사항  
1 online resource.
총서명  
Creating success
주기사항  
Revised edition of Improve your communication skills, 2013.
초록/해제  
요약 :"Excellent communication skills are vital in today's workplace. Whether keeping the interest of a large audience, impressing a potential employer or simply winning the argument at an important meeting, sounding the part is key. This fourth edition of Improve Your Communication Skills is full of practical advice on all aspects of verbal and non-verbal communication. It gives vital tips on improving conversations and building rapport with colleagues, learning the skills of persuasion, and writing effective emails, letters and reports. This editionincludes new information focusing on communicating across borders and virtual teams and a new chapter on managing difficult conversations"--해제 :Provided by publisher.
초록/해제  
요약 :"Improve Your Communication Skills is your practical guide to effective verbal, non-verbal and written communication in business. Full of proven tips and techniques, it will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Better communication skills can have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport with colleagues, learning skills of persuasion, giving effective presentations, writing effective emails, letters and reports, and networking successfully. Now in its 4th edition, essential new content includes communicating across borders and virtual teams, influencing others subtly and managing difficult conversations, as well as helpful checklists and exercises. With the help of Improve Your Communication Skills, you will be able to achieve verbal, vocal and visual success - getting your message across every time. The creating success series of books... With over one million copies sold, the hugely popular Creating Success series covers a wide variety of topics and is written by an expert team of internationally best-selling authors and business experts. This indispensable business skills collection is packed with new features, practical content and inspiring guidance for readers across all stages of their careers"--해제 :Provided by publisher.
내용주기  
완전내용About this book; 1 What is communication?; The transmission model; From transmission to reception: turning the model around; Getting to know each other; A new definition of communication; 2 How conversations work; The three basic rules of good conversation; Why do conversations go wrong?; Putting conversations in context; Working out the relationship; Managing behaviour; The uses of conversation; 3 Seven ways to improve your conversations; Clarify your objective; Structure your thinking; Manage your time; Find common ground; Move beyond argument; Summarize often; Use visuals
내용주기  
완전내용4 The skills of enquiryPaying attention; Treating the speaker as an equal; Cultivating ease; Encouraging; Asking quality questions; Rationing information; Giving positive feedback; 5 The skills of persuasion; Character, logic and passion; What's the Big Idea?; Arranging your ideas logically; Expressing your ideas; Remembering your ideas; Delivering effectively; 6 Tough conversations; Six tough conversations; What makes conversations tough?; How we make tough conversations tougher; Three steps towards better tough conversations; 7 Making a presentation; Preparing for the presentation
내용주기  
완전내용Managing the materialControlling the audience; Looking after yourself; Answering questions; 8 Putting it in writing; The trouble with e-mail; From speaking to writing; Editing your work; 9 Networking: the new conversation; To network or not to network?; Preparing to network; The skills of networking conversations; Following up and building your network; Appendix
일반주제명  
Business communication
일반주제명  
BUSINESS & ECONOMICS / Careers / General.
일반주제명  
BUSINESS & ECONOMICS / Business Communication / General.
일반주제명  
SELF-HELP / Personal Growth / General.
일반주제명  
Business communication.
일반주제명  
BUSINESS & ECONOMICS / General
기타형태저록  
Print versionBarker, Alan, 1956- author. Improve your communication skills Fourth edition. New York, NY : Kogan Page, 2016 9780749475758 (DLC) 2016025738
전자적 위치 및 접속  
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Control Number  
yscl:140904
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