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Professional services leadership handbook : how to lead a professional services firm in a new age of competitive disruption
Professional services leadership handbook : how to lead a professional services firm in a new age of competitive disruption
Clark, Nigel | Clark, Nigel | 2017 E-Book
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Designing for service : key issues and new directions
Designing for service : key issues and new directions
Sangiorgi, Daniela | Sangiorgi, Daniela | 2017 E-Book
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서비스 마케팅
서비스 마케팅
Zeithaml, Valarie A. | 청람 | 2013 대출가능
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